Frequently Asked Questions

While our dedicated teams vigilantly ensure the fastest deliveries, the complexities of international shipping don’t allow us standard and fast shipping. We therefore, offer two classes of delivery:

7 business days “Express” delivery: This is available on select products sourced from major exporting countries / partner suppliers as well as products sourced from India.

21 business days “Standard” delivery: This is available on products sourced form countries and regions form where express shipping is not feasible.

While most of our products fall within the Express 7 day delivery, some products will be delivered within 21 business days. Our system automatically reflects the delivery time for each product and the same will be visible to you once you place the order. You, therefore, need not select any shipping method for any product or order, our system will take care of it automatically.

In some rare cases, there may be unforeseen extensive delays. However, our teams will be with you throughout the way to help you get your orders at the earliest.

You will get a confirmation of the placed order on your registered email ID and phone number. Additionally, you will be able to track your order every step of the way.

The price on the product page is the pre-tax price of the product. On the other hand, the price on the cart page is the price inclusive of applicable GST (5% for items priced up to ₹ 1,000 per piece and 12% for items priced greater than ₹ 1000 per piece) on that product.

No, we do not charge any delivery / shipping fee for any product for any order.

Right now, we don’t deliver items outside India. However, you can make a purchase from anywhere in the world as long as the shipping address is within India.

You can view your order history by following this path Account > Orders

You can track your order on the Track Orders page. Simply enter the Order id (shared with your purchase) along with the billing email id and then click on the Track button. In case of any confusion, mail us the order details at

Hello@Aadishi.com

Our teams will verify and share the status with you at the earliest.

You can reorder any product from your previous orders any number of times. Simply search for the product either from your Order history or from the Shop page, add it to your cart and place the order.

Note that in case a product has been discontinued / is out of stock, you cannot reorder it until it’s restocked by the respective supplier.

Once a product has been delivered, no request for exchange / return will be accepted. This is because the products are sourced internationally and the complexities and hassles of international shipping and customs make it impractical for us to arrange a return / exchange.

Any order, once placed and paid for, cannot be cancelled.

We strive to deliver the best quality standards. We understand the importance of receiving your high-end garments in pristine condition, and in the rare event of damage during transit or delivery, we are committed to promptly addressing your concerns. In case you receive a damaged / defective product, we should be notified within 48 hours of delivery. Also, we request you to email us a photograph and video description of the damaged / defective product on:

Hello@Aadishi.com

Incase you fail to intimate about the same in the mentioned time frame, corrective measures might not be processed.

Although highly unlikely, in the event a different / wrong product has been delivered, we should be notified within 48 hours of delivery. Also, we request you to mail us a photograph and video description of the same at:

Hello@Aadishi.com

Incase you fail to intimate about the same in the mentioned time frame, corrective measures might not be processed.

You can raise an issue with your delivered products within a maximum of 48 hours from the time of delivery. Any failure to intimate us within this time frame will result in failure to take corrective measures.

We take all measures to ensure that the deliveries are on-time. While our dedicated teams vigilantly monitor each delivery, it’s crucial to acknowledge that international shipments may be impacted by external factors. We understand your disappointment and can only request you to bear with us until we get your order delivered. In case there is an extensive delay of more than 100 days, mail to us at:

Hello@Aadishi.com

We shall take corrective accordingly.

International shipping involves navigating various customs and border procedures, occasionally resulting in unforeseen delays. While our dedicated teams vigilantly monitor each delivery, it’s crucial to acknowledge that international shipments may be impacted by external factors. Although we take every measure to ensure every delivery is timely and correct, some orders can get extensively delayed. We appreciate your patience and understanding as we work diligently to deliver your high-end fashion treasures. In case of a delay in delivery of more than 100 days, the order shall be deemed cancelled and a refund shall be initiated according to the original payment method.

You can read our Terms and Conditions page for complete details.

You can read our Privacy Policy page for complete details.

You can read the Refund and Returns Policy page for complete details.

To provide our customers with the finest and latest high-end fashion, we have partnered with various brands, manufacturers, exporters, stockists and suppliers. Most of our products are sourced from suppliers from the following nations (with a few more partners from some other countries):

South and South East Asia: India, Indonesia, Malaysia, Nepal, Singapore, Thailand, Vietnam.

Middle East: United Arab Emirates.

Central and Eastern Asia: China, Japan.

Europe: England, France, Germany, Italy.

Americas: Mexico, USA

A sizing guide is attached to every product which is specific to it. You can check out the size variations and chose the best fit for you. Note that the terminologies and sizes of products from some countries may differ from that of India, so order carefully. We recommend that you allow a margin of up to 2 centimeters as human error / variation in different countries’ sizes.

In case there is any confusion, simply order one size larger and get it altered locally.

We understand the disappointment of liking a product but not getting your fit. Since the products are sourced internationally and sourced from suppliers who are specific to their dimensions and domain, a size change would not be possible.

However, if you really need to get a particular product customised, we can contact the supplier/manufacturer on your behalf for the same. Note that this contact does not ensure that the product will be made available instantaneously. Also, as this would be a customised product, its cost can possibly be different from the one displayed on the website. To get a product customised, write to us at:

Hello@Aadishi.com

Our teams shall get back to you with further details at the earliest.

The cash-on-delivery (COD) payment mode is available on select products only. Only the products which are sourced from Indian suppliers are eligible for COD. All other products can be purchased only after making the payment first-hand for your order.

Although the chances of these chances occurring are next to zero, any failed transaction means that the order is not placed. So, you need to go back to the orders page, place the order and make the payment again. Also, be assured that failed transactions mean that the amount is either not deducted from your payment source or, if deducted, will be reversed as per bank guidelines.

In most such cases, the payment gets automatically credited back to your account within 3-4 business days. In case it does not reflect in your account even after 4 business days, mail us the details of your transaction at:

Hello@Aadishi.com

We will verify and get back to you at the earliest.